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Policy
As part of the usage terms of our website, you, the user (“you”), may be asked to provide financial, demographic, and contact information. This notice describes our privacy policy concerning the collection, use, and dissemination of this information. We, LIT IMMERSIVE (“LIT”), are committed to protecting the privacy and accuracy of your confidential information. Other than as required by state and federal laws that guarantee access or require information disclosure, your personally identifiable information is not shared without your permission. Please review this policy periodically, as it is subject to change.
By accepting this Privacy Policy and Terms of Use, you consent to the use and dissemination practices prescribed in this policy. This privacy policy is not intended to, and does not create, any contractual or other legal rights in or on behalf of LIT.
Information Collected
As part of our ticket ordering process, LIT collects your contact information (name, mailing address, email address, and phone number), financial information (passwords, credit and debit card numbers, and bank or financial transaction numbers), computer network information (IP address, web pages requested, referring web page, browser, and date and time), and demographic information (gender, purchase history, sales information, and personal preferences and interests). The term “personal information” refers collectively to contact information, financial information, computer network information, and demographic information. The preceding list serves as examples only and may be expanded or modified without notice to users. Please note that we do not knowingly collect personal information from children under the age of 13. We may collect personal information through customer surveys, contests, subscriptions, and newsletter registration.
LIT’s website may collect personal information such as name, address, e-mail address, telephone number(s), and/or performing arts interests. Furnishing the specifically designated information requested on our web ticket purchase or donation forms, including name, full address, email address, and credit card payment information, is necessary for online purchase and to process all tax-deductible donations. Full name and address are also collected for purposes of fulfilling brochure requests via online form. In addition, email addresses and performing arts interests are necessary to process all promotional and special order requests. Not only does this personal information allow LIT to process your purchases, but it also allows us to update this information to maintain an accurate database and remove duplicates.
Use of Collected Information
LIT may use your information for the purpose of order fulfillment issues, quality assurance, and sales analysis. Contact information may be used to notify users of new services or content updates, as well as for surveys and newsletters. Financial information may be used for customer billing, advertising, and marketing purposes. Computer network information may be used to diagnose service issues with our site and for demographic purposes. Demographic information may be used to enhance the user experience and to provide a content-specific experience and for marketing purposes. Much of this information is collected by the use of “Cookies.” Like most commercial websites, we use cookies to deliver content-specific information and to track purchases and user activity on the website. Cookies are generally described as alphanumeric identifiers that are stored on your computer’s hard drive to enable recognition of your web browser. The use of cookies also allows the user to retrieve prior usage information and receive an enhanced user experience on the website. Sensitive personal information is not stored within these cookies. You may choose to disable cookies on your web browser.
What is LIT IMMERSIVE’s Inclement Weather Policy?
LIT IMMERSIVE performances will be canceled only if driving conditions are deemed perilous by the relevant transportation authority. If a performance is canceled, LIT IMMERSIVE will make every effort to contact all ticket holders by email no later than noon of the scheduled day. If you are unable to attend a performance due to inclement weather and LIT IMMERSIVE has not canceled the performance, you may contact us in advance of your current reservation and exchange your ticket for another available performance. Please note that we will not be able to exchange your tickets after your reservation has passed.
What Happens if a Performance is Canceled?
If LIT IMMERSIVE cancels a performance, ticket exchanges will be offered. Exchanges will be granted for the closest amount of your original reservation, rounding down when an exact match is not available.
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LIT IMMERSIVE: Disclaimers
Warning about Visual Effects
LIT IMMERSIVE performances feature a variety of visual and auditory effects, including flashing lights, fog, and loud music. These elements are designed to enhance the magical atmosphere of our shows. If you or anyone in your group has sensitivities to light or sound, please contact us in advance to request seating near the theater’s exit for a more comfortable experience.
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LIT IMMERSIVE performances feature a variety of visual and auditory effects, including flashing lights, lasers, haze, and loud sounds and/or music. These elements are designed to enhance the magical atmosphere of our shows. If you or anyone in your group has sensitivities to light or sound, please contact us in advance to request accommodations for a more comfortable experience.
TOS
LIT IMMERSIVE: Introduction
These Website Standard Terms and Conditions (these “Terms” or these “Website Standard Terms and Conditions”) contained on this webpage shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website if you have any objection to any of these Website Standard Terms and Conditions.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you are a minor.
Intellectual Property Rights
Other than content you own, which you may have opted to include on this Website, under these Terms, LIT IMMERSIVE and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.
Restrictions
You are expressly and emphatically restricted from all of the following:
Certain areas of this Website are restricted from access by you and LIT IMMERSIVE may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video, text, images, or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant LIT IMMERSIVE a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
Your Content must be your own and must not be infringing on any third party’s rights. LIT IMMERSIVE reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.
No Warranties
This Website is provided “as is,” with all faults, and LIT IMMERSIVE makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consultation or advice to you.
Limitation of Liability
In no event shall LIT IMMERSIVE, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and LIT IMMERSIVE, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent LIT IMMERSIVE from and against all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
LIT IMMERSIVE is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Assignment
LIT IMMERSIVE shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between LIT IMMERSIVE and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.