Questions About Christmas Towne? Let’s Find the Right Answers
Phone
For partnership proposals, contact LIT Immersive through its confirmed partnership channel when published. A public email address has not yet been confirmed.
Address
For media inquiries, please use LIT Immersive’s approved press contact once announced. Christmas Towne is planned for the third floor of Westlake Center, 400 Pine Street, Seattle.
When Will Tickets Go on Sale?
Ticket sales, the official ticket URL and final prices have not yet been announced. Complete operating hours are also pending confirmation. Christmas Towne is planned to run on select dates from November 27 through December 24, 2026; check back for confirmed dates and booking details before making plans.
Admission Options in the Works
The planned ticket lineup includes Adult Tickets and Child Tickets, with complimentary admission for children under two. A limited-availability Flex option is also planned for guests who want the freedom to arrive at any time on their selected date. Availability and final terms will be shared when ticket sales launch.
More Ways to Make It Yours
Families are expected to be able to add Jingle Bundles for activities that use Jingles, while a Season Pass is planned for repeat visits during the run. Bundle contents, pass details and all add-on prices remain subject to confirmation; watch for the official ticket announcement before choosing an option.
Find Christmas Towne
Christmas Towne is on the third floor of Westlake Center at 400 Pine Street in downtown Seattle. Enter from inside the shopping center near the Seattle Center Monorail station, or take the dedicated escalator from Westlake Park behind Seattle’s giant Christmas tree.
Getting Here by Transit
Westlake Station is directly below the building and connects to Link light rail. The Seattle Center Monorail offers a direct connection between Westlake Center and Seattle Center, making it easy to include Christmas Towne in a day of holiday outings.
Dates and Entry
Christmas Towne runs November 27 through December 24, 2026, on select dates and hours. Timed entry and controlled capacity are planned to give families room to explore. Check the published schedule and ticket details before your visit; complete hours and ticket-sale information will be announced when finalized.
What to Expect
Plan a Visit That Works for Your Family
Family Activities
Planned experiences include Frosty Live, interactive holiday storefronts, music, dancing, treats and activities throughout the Towne. These are examples, not a final lineup; offerings may change as plans are finalized.
Santa Visits and Accessibility
Santa’s Lodge is a separate, limited-availability VIP option with dedicated Santa time, digital photos and a toy for each child; its package includes admission for up to two adults and two children. If you have accessibility questions or need help planning a visit, contact LIT Immersive before booking so the team can discuss the latest available details.
Partnerships in the Towne
Dolly Parton’s Imagination Library
A dedicated space will celebrate stories, books and imagination through storytelling and family activities. For community partnership inquiries, reach LIT Immersive through its published contact channel and include your organization and proposal.
Vet Tix / 1st Tix
At this storefront, guests can write Christmas wishes and messages of thanks to veterans, military heroes and first responders. The partnership will also provide complimentary ticket opportunities for eligible members of those communities and their families.
North Pole Pet Adoption Agency
Guests will be able to meet adoptable rescue animals and learn about pet adoption with Evergreen Pug Rescue & Friends and participating rescue partners. Rescue organizations interested in connecting can direct inquiries to LIT Immersive through its published contact channel.
Christmas Towne Questions
Find quick answers about admission, activities and planning your visit. For details not yet announced, check back for updates or use a confirmed LIT Immersive contact channel.
How do tickets, age-based admission and Jingles work?
Adult and Child Tickets are planned, with complimentary admission for children under two. Some activities are included with admission; others use Jingles, with activities expected to cost two to eight Jingles each. Jingle Bundles, a limited-availability Flex option and Season Passes are also planned. Final prices and purchasing details will be announced when ticket sales launch.
When should we arrive, how do we get there and is Santa’s Lodge included?
Standard admission will use timed entry, while the limited-availability Flex option will allow arrival at any time on the selected date. Christmas Towne is on the third floor of Westlake Center at 400 Pine Street. Enter from inside the center near the Monorail station or take the dedicated escalator from Westlake Park; Westlake Station is directly below the building. Santa’s Lodge is a separate VIP package with its own Santa appointment and admission for up to two adults and two children. Check back for operating hours and booking details.
Where can I ask about accessibility, partnerships or media requests?
For accessibility needs or other visit questions, use a confirmed LIT Immersive contact channel before your visit; accessibility arrangements have not yet been published. Partnership and media inquiries should go through the appropriate confirmed LIT Immersive channel. Please check back for published contact details rather than relying on unconfirmed names or addresses.
Have Another Christmas Towne Question?
Whether you’re planning a visit or reaching out about a partnership or media request, use the appropriate confirmed LIT Immersive contact channel when available. Check back for ticket sales, final pricing and operating updates.